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What we collect & how we use it


What Personal Information does ANL/Oceania Agencies Collect


In order to provide our services to you or your organisation we may collect, use, store and transfer various kinds of your personal information. You are not obliged to supply any of the personal information that we may request; however, if the personal information we request is not provided then we may not be able to provide services to you in the most effective or efficient manner, or at all; or you may not be able to be a service provider to ANL/Oceania Agencies.

We may also collect, use, disclose and transfer your personal information for promoting and/or providing ancillary services either offered by us or our related bodies corporate. The type of information we may collect from or in relation to you includes the following:


  1. 1 Identity information - including your name or other identifier, title, date of birth and gender.
  2. 2 Contact information - including billing address, shipping address, employer details, email address, residential or mailing address, name of individual’s current or last known employer and / or telephone numbers.
  3. 3 Transaction information – your financial information for any purchase of products or services as well as other details about payments and other details of services and products you have purchased from us.
  4. 4 Technical information - including your internet protocol (IP) addresses, login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform plus the devices you use to access our Apps.
  5. 5 Profile information includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses (if any given).
  6. 6 Usage information - including information about how you use our websites, Apps, products and services.
  7. 7 Marketing and Communications information - including your preferences in receiving marketing from ANL/Oceania Agencies and any third parties (where applicable).
  8. 8 Any other personal information you provide to us in relation to our services.

ANL/Oceania Agencies endeavours to use and disclose your personal information only in limited circumstances. We will do so if it is necessary to protect any copyright or intellectual property in the material in the ANL/Oceania Agencies Apps, or if it is necessary to enforce any ANL/Oceania Agencies website Terms and Conditions of Use, any business arrangement between you and ANL/Oceania Agencies, or to comply with any laws.


We reserve the right to use third party advertisers to deliver advertisements to your web browser whilst you are viewing our websites. Except as specifically stated in this Privacy Policy we will not share your personally identifiable information with a company that is not associated with ANL/Oceania Agencies.



How does ANL/Oceania Agencies collect your Personal Information


There are a number of ways in which data is collected by ANL including, but not limited to,:


  1. 1 Direct communication. You may give us your ID, contact, profile and marketing and communications information by filling in forms or by corresponding with us by ANL/Oceania Agencies websites, Apps, post, phone, e-mail or otherwise. This includes personal information you provide when you:
    a. Purchase ANL services and/or products;
    b. Create an account on any ANL/Oceania Agencies Apps;
    c. Apply for a job with ANL/Oceania Agencies;
    d. Request ANL/Oceania Agencies marketing or newsletters to be sent to you; or e. Give ANL/Oceania Agencies feedback – including complaints
  2. 2 Automated technologies or interactions.. As you interact with our websites or Apps we may automatically collect technical information about your equipment, browsing actions and patterns. ANL/Oceania Agencies use cookies, server logs and other similar technologies and we may also receive technical information about you if you visit other website or social media platforms (such as ANL/Oceania Agencies LinkedIn pages) employing our cookies.
  3. 3 Third parties or publicly available sources. We may receive personal information about you from various third parties including our related bodies corporate, freight forwarders and public sources.


How ANL/Oceania Agencies uses Your Personal Information


Your personal information will be processed fairly, lawfully and in an appropriate way by us. In addition to using your personal information to provide our services to you or your organisation, this information may be used:


  1. 1 Where we need to fulfil the business arrangement we are entering into or has entered into with you.
  2. 2 Where it is necessary for our legitimate interests (if you have purchased a service or product from us).
  3. 3 Where we provide you with any communications from us, for example newsletters and notices.
  4. 4 To verify your identity, respond to your requests, and contact you when necessary.
  5. 5 Where we need to comply with a legal or regulatory obligation.
  6. 6 Where we consider that other services may be of interest to you or provided to you by any company within the CMA CGM Group of companies.
  7. 7 As otherwise permitted by law.

Notwithstanding the above you have the right to withdraw consent to ANL/Oceania Agencies marketing at any time by contacting ANL/Oceania Agencies directly.



Direct Marketing


ANL/Oceania Agencies may collect your information to provide you with information and material relating to our services and products.


You can unsubscribe from our membership database at any time by contacting your contact person at ANL/Oceania Agencies or the ANL/Oceania Agencies Privacy Officer.



Change of Purpose


ANL/Oceania Agencies will only use your personal information for the purposes for which we collected it - unless we reasonably consider that we need to use it for another reason and that reason is related to the original purpose your personal information was collected for. If you wish to receive an explanation as to how the processing for the new purpose is compatible with the original purpose please contact us.


If we need to use your personal information for an unrelated purpose we will notify you and explain the legal basis which allows us to do so. Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.


Contact us

Contacts us

For any questions or comments about this privacy notice, we invite you to refer to the dedicated How to contact us page.

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