Services Updates

Operational Impact Due to COVID-19

Please be advised of our latest update on the outbreak of Novel Coronavirus in the Hubei province and impacts to CMA CGM Group’s operations in Mainland China.

ANL and CMA CGM are closely monitoring the situation to ensure the safety of our employees whilst working towards mitigating any possible impact to our customers’ operations.

Please find updates below:

CMA CGM Group’s operations in Greater China

Except for Wuhan, all CMA CGM Group operations including Terminal, Warehousing, Depots, Offices and other facilities continue to operate uninterrupted as per usual. Load/Discharge moves at Wuhan port have been suspended until further notice. Our customer service teams are in close contact with all affected customers following up on shipment status and discussing alternative transport plans. Our Emergency Management Teams are monitoring the situation daily and we continue to review specific procedures and guidelines across all CMA CGM’s Group offices in China. All CMA CGM Group’s offices have solid Business Contingency Plan (BCP) ready, in case the situation escalates.


We will provide services on remote basis until our offices in China return to full operations from 2nd March, subject to further review. Some counter services will be available at some of our offices, please contact us locally for details.

As of now, counter services remain available. Please contact your local representative for details or check your local agency website.

Detention and Demurrage Free Time

Considering the exceptional circumstances, CMA CGM group will grant additional Free Time for D & D in Chinese ports as follows:

1) For containers already over their standard free time conditions, additional free time will be granted from 31 January to 9 February inclusive.

2) For containers with free time ending before 9 February, and extension of free time is granted until 9 February inclusive.

3) The above waiver applies to:

- All inbound cargo arriving at any port in Mainland China, from any POL

- All outbound cargo loading for any port in Mainland China, to any POD

- All equipment types

- All cargo types

4) The above waiver excludes:

- Any charge not part of the carrier’s D&D tariff

- Terminal’s storage and plug-in charges

Capacity Adjustment

Following the extension of LNY holidays, CMA CGM Group is adjusting capacity accordingly. Please refer to for regular updates or consult your usual contact at our offices.

Australian Border Force

ANL have recently received advice from Australian Border Force that Container vessels that have left mainland China since February 1 will be subject to a 14 day quarantine before being allowed entry into Australia. We are currently reviewing potential impact to schedules and will provide further information if there are any changes.

Booking acceptance continues as normal for all ANL services.

For further information please contact your local ANL Representative.