Your right to be informed

We will give you information about the processing of your personal data, in particular:

  • The purpose of the processing.
  • The activities covered by the data processing.
  • The recipients.
  • The storage duration of the data.
  • The legal basis for the processing.

Your right of access

You have the right to ask us for copies of your personal information.

We may object to your request when:

  • Your personal data is inseparable from the personal data of others. In this case, we reserve the right to redact or withhold it if it will infringe the rights of those third parties.
  • Your request is “manifestly unfounded or excessive”.
  • Your personal data is no longer available.

Your right to rectification

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to restrict the processing

You have the right to ask us to restrict the processing of your information. This right applies when:

  • The accuracy of the personal data is contested.
  • The processing is unlawful.
  • You need the data for the establishment, exercise or defense of legal claims.
  • You have objected to the processing, pending the verification of our legitimate ground.

While we consider your request, we will stop processing your personal data. We will notify you of our decision and any justifications for continuing to process your personal data as soon as we can.

Your right to erasure (right to be forgotten)

You have the right to ask us to erase your personal data. This right applies when:

  • The personal data is no longer necessary for the purpose which we originally collected pro-cessed it for.
  • We no longer have a legal basis for the processing.

CMA CGM may have some legal basis for storing your personal data such as:

  • Where continued processing is required under a contractual obligation (e.g. retention of con-tractual obligation is 10 years as from the end of the contractual relation),
  • Where processing is required for the establishment, exercise or defence of legal claims.

Your right to object to processing

You have the right to ask us not to process your personal data for marketing purposes, including profiling (eg. tracking your usage of our Website).

You also have the right to object on the processing which relies on our legitimate interest. We will then stop the processing of your data until we demonstrated compelling legitimate grounds for the processing.

Your right to data portability

You have the right to transfer personal data we have to another controller. This right relates to processing carried out by automated means based on your consent or on a contract we have with you.

Your right to withdraw consent

You can withdraw your consent at any time. The withdrawal of consent shall not affect the lawful-ness of processing based on consent before its withdrawal.

Your right not to be subject to an evaluation based on automated processing

You have the right not to be subject to a decision based solely on automated processing, includ-ing profiling, which produces legal effects concerning you.

This right may not apply if:

  • The processing is necessary for entering into, or performance of, a contract between you and us,
  • The processing is authorised by Union or Member State law to which we are subject,
  • The processing is based on your explicit consent.

Your right to complain to the Supervisory Authority

If you feel that CMA CGM have processed your personal data unfairly or unlawfully, you have the right to complain about us to the relevant Supervisory Authority.

In France, the Supervisory Authority for personal data protection is the Commission Nationale de l’Informatique et des Libertés (CNIL). You can contact this Supervisory authority here or on +33 (0)1.53.73.22.22.