30th March, 2008
NOTICE TO CUSTOMERS
PROCESSES OF COASTAL CARGO
1) When making booking for coastal cargo, the shipper must be in a position to confirm with ANL Export Customer service if the booking is for ANL supplied units or if it is shipper owned units. In addition you will need to advise the type of containers eg: 20’ GP or pallet wide units.
2) Shipper to forward their Forwarding Instruction 48 hrs prior to departure to exportdocs@anl.com.au
3) Export documentation creates con-note 24 hrs after receiving FI, and forwards through con-note and Invoice
4) Consignee emails import@anl.com.au their eIDO request nominating appointed carrier
5) ANL Import team forwards through eIDO in a PDF format
NOTE the below information regarding PIN NO:
Ø ANL’s eIDO information sent to customers uses current PDF format with pin no's display in the top right hand corner in the “shipping company reference number box”. The PDF will have all information for the consignee and their transportation company to assist with your business needs including place of empty returns.
Ø Only one email can be sent by ANL. The standard ANL Import EDO procedure applies. Consignee / Appointed carrier requests eIDO through emailing import@anl.com.au for your nominated preference. Each eIDO will have its own unique PIN No. Requesting copies of any eIDO, once issued will incur a cost to the account of the cargo and will result in the cancellation of the existing PIN and issuance of a new PIN for the container’s in question.
Ø Terminals receive eIDO's - Pin # through EDI interface. PIN # is for terminal clearance only. eIDO will have the place of empty return and ANL will be advising depots the containers to be accepted. Consignee / Appointed carrier should not go to the terminal without confirmation from 1-stop which clearly advices the PIN No.
Ø Consignee / Appointed carrier can book time slots online with 1-Stop where you can check pin number validation online before going to the terminal. If pin numbers do not validate you can re-check with ANL documentation department. This way our customer can avoid futile trip expenditure
NOTE: There is confusion when 1/I & O/0 are used when validating pins. Please ensure you decipher which is correct – if the pin is not accepted the truck will be turned away.
For further details please contact us on:
Exports General 1800 246 246
Exports Reefer 1800 248 248
Export Documentation 1800 207 233
Import Documentation 1800 245 245